Get in Touch with JuiceSpot.ca - We're Always Here to Help
At JuiceSpot.ca, we're dedicated to providing the best possible EV charging solutions and customer service. Whether you have a question, a comment, or just want to say hello, we're always happy to hear from you. Here's how to get in touch with us:
1400 - 18 King Street East, Toronto, Ontario, M5C1C4, Canada
FAQ - Your Questions, Answered
At JuiceSpot.ca, we understand that EV charging infrastructure can be complex and confusing. That's why we've put together a comprehensive FAQ to answer some of the most common questions we receive from our customers. Here are some examples:
Q: How do I find a JuiceSpot.ca charging station near me?
A: You can find our charging stations using our website or mobile app. Simply enter your location or search by station type to find the nearest available charging station.
Q: What types of EVs can use JuiceSpot.ca charging stations?
A: Our charging stations are compatible with all types of electric vehicles, including battery electric vehicles (BEVs) and plug-in hybrid electric vehicles (PHEVs).
Q: How do I sign up for a JuiceSpot.ca membership?
A: You can sign up for a JuiceSpot.ca membership by visiting our website and selecting the membership option that best fits your needs. We offer both pay-per-use and subscription-based plans.
Q: What payment methods are accepted at JuiceSpot.ca charging stations?
A: We accept all major credit cards, as well as mobile payment options such as Apple Pay and Google Pay.
Q: Are JuiceSpot.ca charging stations compatible with Tesla vehicles?
A: Yes, our DC fast charging stations are compatible with Tesla vehicles using an adapter.
Q: How long does it take to charge my EV at a JuiceSpot.ca charging station?
A: The charging time depends on the type of charging station and your EV's battery size. Level 1 charging typically takes several hours, while Level 2 charging can take a few hours or less, depending on the battery size. DC fast charging can provide up to 80% charge in around 30 minutes.
Q: How much does it cost to charge my EV at a JuiceSpot.ca charging station?
A: The cost of charging depends on the charging station type, membership plan, and other factors. We offer both pay-per-use and subscription-based plans, with pricing that varies by location and other factors. Visit our website for more information on pricing and membership options.
Q: What happens if my EV runs out of charge while using a JuiceSpot.ca charging station?
A: If your EV runs out of charge while using a JuiceSpot.ca charging station, you may need to contact a towing service to have your EV towed to a nearby charging station or repair facility. We recommend checking your EV's range and planning your trip accordingly to avoid running out of charge.
Q: Can I reserve a charging station in advance?
A: We do not currently offer reservation services for our charging stations. However, we do offer real-time updates on station availability through our website and mobile app, so you can check availability before you arrive.
Q: What happens if I have a problem with a JuiceSpot.ca charging station?
A: If you have a problem with a JuiceSpot.ca charging station, please contact our customer support team using the contact information on our website. We'll do our best to resolve the issue as quickly as possible and get you back on the road.
If you have a question that isn't answered here, please don't hesitate to contact us . We're always happy to help and provide the information you need to make the most of our EV charging infrastructure.